Privacy Policy

By using our services and providing your personal information, you consent to the data practices described in this policy. We are committed to ensuring that your information is secure.

1. Information We Collect

To provide you with the best possible safari experience, we collect certain personal information when you make an inquiry or a booking. This includes:

• Personal Details: Your full name, email address, and phone number.
• Booking Information: Tour dates, passenger count, and any special requirements (e.g., dietary restrictions or accessibility needs).
• Usage Data: Information about how you use our website (e.g., IP address, browser type), which helps us improve our digital experience.

2. How We Use Your Information

We strictly use the information we collect for the following operational purposes:

• To confirm and manage your safari bookings and schedule pickups.
• To communicate with you regarding updates, changes, or emergency notifications related to your tour.
• To respond to your inquiries, customer service requests, and feedback.
• To improve our website functionality and offer a more personalized user experience.

3. Data Protection & Sharing

We respect your privacy and do not sell, trade, or rent your personal identification information to third parties. Your data is only shared with our trusted local guides and drivers strictly for the purpose of carrying out your booked safari.

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, or destruction of your personal information.

4. Cookies and Tracking

Our website may use “cookies” to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about your visit. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.

7. Third-Party Links

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Changes to This Privacy Policy

We reserve the right to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.